Comments on: Can You All Help Me? A Mother’s Day Gift Gone Wrong. Help?

By: dora

dora — Wed, 21 Oct 2009 15:08:09 +0000

Fix it if you can. Get your money back if you can’t and plan on buying your Mother’s Day gift somewhere else in the future. Dollar stores are not known for their high quality items. You have 364 days to buy or make something nice for your mother next year. This would not be worth all the fuss you are making over it and it would be upsetting to me. I would rather not have the present.

By: 单独

单独 — Wed, 21 Oct 2009 10:40:28 +0000

WOW! Yes they tricked you or cheated you………….but, a very simple fix, go to Home Depot and buy a pump, cheap enough fix. Pumps are what? 2 or 3 dollars?
Otherwise take it back to them and get a refund, and yell like crazy at the crooked manager for selling his crap!
I would buy a pump at keep raising hell with the Dollar Store……….they know what they did, AND I GUESS ALL OF AMERICA KNOWS NOW!

By: Me-She

Me-She — Wed, 21 Oct 2009 07:41:10 +0000

There should be a list of parts included. If this list is not on the box or outer wrapping, then it should be in the direction packet.
If a pump & adaptor are on that list, then you should talk to the store Manager & ask him/her to furnish those parts to you, rather than you having to transport the entire piece to back to the store. If they will not give you these parts, then you should prompty pack it all up & return it to the store & DEMAND a full refund for MISSING PARTS…this will get the attention of upper management & that stores Manager will get called out for not assisting you in a better manner. Be sure to send in a letter of complaint to their main office (if they have one) & if they are good business people, they should send you some sort of compensation for your inconvenience in the form of a gift certificate or free gift. Sadly, I wouldn’t hold my breath for either in this day & age.
I have noticed that many items are missing vital parts these days & the wording of the instructions leaves far too much to the buyers imagination, rather than being specific, as we Americans expect them to be. By law, they are required to be in plain English, but many overseas distributors have poor translations. I’m sure the Mother will be pleased with whatever you give her…it’s the thought that counts, right? Yeah, I feel ya…what can you do, short of sliting your wrists to prove your love? Nothing! So just try to get it right the second time around ASAP!

By: typical not me

typical not me — Wed, 21 Oct 2009 00:55:11 +0000

Reading part (a) The pump is installed inside the fountain cover.
I would not assume that this means the pump is included. It means that this is where the pump is installed.
Pumps are cheap. You can probably find one at Lowes, Home Depot.
The Dollar Store has some good stuff but it has some bad stuff too. This might end up o.k. if you can find a pump to fit inside the thing. You might be better off taking it back and starting all over again. Sometimes the hassle is just not worth it.

By: sophieb

sophieb — Tue, 20 Oct 2009 23:46:33 +0000

well if it came from china, then anything is possible.
I was just thinking that since water is getting scarce, if you searched it out you can find something on the net that you could circulate that water but by weight instead of electricity. I recall seeing that done; seems to me that it requires some plastic tubing and some height. Why not ask that question in the “home improvement” section of Q&A.
Or, if you’re frustrated then return the gift for a refund.

By: JennyM

JennyM — Tue, 20 Oct 2009 23:19:22 +0000

if you call the company they might send you a new one or a new pump or refund your money.

By: misha

misha — Tue, 20 Oct 2009 19:55:50 +0000

try contacting the company.

By: oldman

oldman — Tue, 20 Oct 2009 14:11:54 +0000

Go to a place that sells aquarium supplies and by an aquarium pump.

By: Stýrisvø

Stýrisvø — Tue, 20 Oct 2009 09:12:08 +0000

If it’s defective (comes without a pump when the paper clearly says it does) I’m sure you can take it back for your money back.

By: Mrs. Moran

Mrs. Moran — Tue, 20 Oct 2009 06:50:21 +0000

Your best bet is to call the company. The should a have number on it for you to call or try another store, if there’s another one near by. Good luck